7 Best Email Marketing Services For Restaurants

Email marketing is a vital part of running a successful restaurant. Emails from eateries are highly effective in staying connected with patrons, with up to 80% of customers estimated to read them. In this article, I will show you the best email marketing services for restaurants so you can get ahead and stay ahead in an increasingly competitive industry.

This guide provides information on suitable business options, features, and costs. It will aid you in selecting the appropriate service provider. As we look at each option, I’ll give my expert opinion on why these services have been chosen as top solutions for restaurants worldwide.

Finally, I’ll guide how to set up and use them effectively so you can leverage email marketing to increase engagement with current customers while building relationships with new ones too! Let’s jump into the details.


Key Takeaways

Key pointsExplanation
PersonalizationEmail marketing tools should allow for the personalization of emails to the customer’s preferences and interests. Personalized emails significantly increase open and click-through rates. Segmentation and dynamic content features can simplify personalization.
Eye-catching templatesEmails should be visually appealing and on-brand. Email templates provided by email marketing services can help create professional-looking emails that grab customers’ attention. Look for services with customizable templates to match the restaurant’s website and branding.
Social media integrationThe best email marketing services should integrate with social media platforms such as Facebook and Twitter. This allows sharing of emails with a broader audience and helps build the restaurant’s brand and engage with customers.
Landing pages and signup formsEmail marketing services should offer landing pages and signup forms to capture leads and grow the email list. Services with easy-to-use templates and integrations with the restaurant’s website and social media profiles are ideal.
SEO and Google integrationThe best email marketing software for restaurants should be optimized for search engines and integrated with Google. This will help reach a wider audience and increase the restaurant’s visibility online. Look for services with SEO optimization tools and integration with Google Analytics.


Benefits Of Email Marketing For Restaurants

Email marketing is an essential tool that allows restaurants to connect with their customers, build relationships, and drive sales. By sending targeted and personalized messages, restaurants can inform customers about promotions, special events, and new menu items. Let’s explore the top five benefits for restaurants.

Boost Customer Engagement and Retention

Email marketing is a powerful way for restaurants to stay top-of-mind with their customers. By sending regular newsletters, promotions, and updates, restaurants can keep customers engaged and build a loyal customer base. Email marketing also allows restaurants to segment their email list based on customers’ preferences and behaviors, which increases the relevance of their messages and improves customer retention rates.

Increase Sales and Revenue

Mail advertising is a cost-effective way for restaurants to drive sales and revenue. By promoting specials, new menu items, and upcoming events, restaurants can encourage customers to visit more often and spend more money. Restaurants can also use email marketing to drive repeat business by offering exclusive discounts and promotions to their email subscribers.

Build Brand Awareness and Reputation

Email marketing is an excellent way for restaurants to build brand awareness and reputation. By sending regular newsletters, updates, and event invitations, restaurants can showcase their unique offerings, highlight their values and mission, and communicate their commitment to customer satisfaction. Mail marketing can also help restaurants establish themselves as thought leaders in their industry by sharing relevant news and insights.

Measure and Analyze Performance

Email marketing allows restaurants to measure and analyze the performance of their campaigns. By tracking metrics such as open rates, click-through rates, and conversion rates, restaurants can identify which messages and promotions resonate with their audience and adjust their strategies accordingly. This data-driven approach to mail marketing can help restaurants optimize their campaigns for maximum ROI.

Reach a Large and Targeted Audience

Email marketing allows restaurants to reach a large, targeted audience with minimal effort. With mail marketing platforms, restaurants can simultaneously create and send professional-looking emails to thousands of subscribers. Restaurants can also target their emails to specific segments of their audience based on demographics, interests, and behavior, increasing their messages’ relevance and effectiveness.



MailChimp is one of the top email marketing software for restaurants. It’s a powerful mail marketing tool that enables businesses to create, send, and track effective emails.

restaurant email list

With MailChimp, you can quickly design beautiful mails, manage large contact lists, automate your sending process, and measure results with detailed analytics. Plus, it integrates seamlessly with popular CRM systems like Salesforce and HubSpot.

Intuitive interfaceEasy to use even for novices
Drag-and-drop email builderCustomize campaigns in minutes with no coding required
Personalized customer supportGet help and advice via live chat or email
Low pricing plansFit any budget
Comprehensive email marketing solutionsEverything you need to craft successful campaigns and grow your restaurant business
Leading provider worldwideTrusted by many restaurants as their go-to email service provider

Pricing: First 500 Contacts Free, Pro Starts @$ $26.50/month



“The proof is in the pudding.” Regarding email marketing, BenchMark offers restaurants a comprehensive range of tools and features that make it easy to create effective campaigns. Their intuitive mail templates and automated follow-up mails provide restaurant owners various options when creating an engaging message.

Benchmark insightsProvides valuable insights into campaign performance
Average open rates and click-throughsAllows for adjusting strategy and optimizing messages for maximum impact
Wide selection of email series and autorespondersIt takes the guesswork out of crafting a successful campaign
Best email marketing service for restaurantsAll factors combined make it one of the best restaurant email marketing services.

Price: First 500 Contacts Free, Pro @$19/mo



This mail marketing service is the perfect tool for restaurants wanting to grow customer relationships. It has features designed specifically with restaurant owners in mind – allowing them to create an effective email marketing strategy and build contact lists quickly and easily.

Features convertkitBenefits convertkit
Personalized marketing emailsSend customized emails tailored to customers’ needs and interests
Resources for email designPlenty of resources to improve email design skills
Powerful customer journey trackingTrack the entire customer journey from start to finish
Excellent customer supportEasy to get started immediately with excellent customer support
Best service for building stronger customer relationshipsAll features combined make it one of the best services for building stronger customer relations through email marketing channel

Pricing: Free for 1000 subscribers, $49/month for pro services up to 3000 contacts.



When email marketing was like a wild west, no one knew what to do with it or how best to use it. Fast forward to today, and AWeber is one of the best restaurant mail marketing services.

Building an Email ListQuickly build an email list of customers interested in your restaurant’s offerings.
Intuitive Drag-and-Drop EditorCreate stunning campaigns in minutes without any coding experience.
List ManagementEasily manage multiple lists and segment subscribers based on their interests or preferences.
Automated Confirmation MessagesAWeber automatically sends confirmation emails to new subscribers and goodbye messages to unsubscribed contacts.
Better Engagement RatesBy ensuring your contacts stay up-to-date and accurate, AWeber helps improve engagement rates for your email campaigns.

Pricing: Free for Up to 500 subscribers, Pro starts @$24.99/month


Constant Contact

Constant Contact is the perfect email marketing service for restaurants. It’s packed with powerful features that make it easy to quickly create personalized emails, track results, and follow up on customer interactions.

Personalized EmailsCustomize your message, so you know exactly what you’ll say when reaching out to customers or prospects.
Email TrackingMeasure how many people open your emails and click through them. This allows you to understand better which messages resonate best with readers.
Follow-Up EmailsEnsure no one slips through the cracks by scheduling automatic follow-up emails if someone doesn’t respond to an initial inquiry.

With Constant Contact, restaurant owners can stay connected with their diners while also keeping tabs on campaigns – making it easier than ever before to turn loyal customers into regulars who keep coming back!

Pricing: Pro starts from $9.99/month



Sendinblue is a comprehensive email service that restaurants can use to power their marketing campaigns. Equipped with an intuitive email editor and built-in analytics, Sendinblue will help you craft effective emails and monitor the success of your campaigns.

email marketing tools

Setting up multiple accounts is easy, so your restaurant’s locations can have personalized email content. Plus, it offers extensive design options to ensure that your emails are eye-catching and engaging for customers.

Moreover, when measuring your campaigns’ effectiveness, Sendinblue provides detailed metrics like open rate, click-through rate (CTR), unsubscribe rate, and more.

This lets you quickly identify which strategies work well for your restaurant’s email marketing service and helps you get better results over time. With these features combined, Sendinblue is one of the best services for restaurants looking to launch powerful advertising campaigns.

Pricing: Free/month/With unlimited contacts/300 emails/day



Suppose you’ve ever felt like a maestro conducting an orchestra. In that case, Active Campaign is the perfect email software for your restaurant.

promotional emails

It grants users complete control over their restaurant’s digital marketing strategy and campaigns in one comprehensive platform. From designing emails to monitoring analytics, it’s all at your fingertips.

Automation toolsBasic templates
User-friendly interfaceNo drag & drop editor
Campaign tracking & segmentation capabilitiesContent limits on free trial

Active Campaign offers everything from pre-built automated workflows to advanced segments that enable marketers to target customers more effectively. Its user-friendly design ensures even novice marketers can easily create effective restaurant marketing emails with minimal effort. And suppose you have any questions or need help getting started. In that case, Active Campaign provides 24/7 customer support to lend a hand.

Pricing: $29/month


Considerations When Selecting a Restaurant Email Marketing Service

Choosing a marketing service for your restaurant is a vital decision that requires careful consideration. There are several factors you should consider before making the final selection. Here’s a list of the 4 most important ones:

Factors to ConsiderDescriptionImportance
Email SubscribersThe number of people who subscribe to your emails and follow-up messages.High
Transactional EmailsOrder confirmations or welcome emails must be sent out quickly and reliably.High
Sign-up FormsEasy-to-set-up forms that capture relevant information from users.Medium
Relevant MessagesSending out relevant messages based on customers’ interests or upcoming events.Medium

By prioritizing these four factors, you can ensure that your marketing service will effectively help you communicate with your customers and drive business growth.


Steps To Creating A Successful Email Campaign For Your Restaurant

Creating a successful email marketing campaign for your restaurant doesn’t have to be complicated. You can quickly build an effective plan to boost customer engagement with the right combination of subject lines, email addresses, and seasonal menu items.

Email PlanningSubject LinesCustomizable Templates
Contacts ManagementTargeted SegmentsAutomation Software
Content CreationSeasonal Menu ItemsA/B Testing Platforms

An effective email marketing plan starts with understanding who you’re targeting – what type of customers frequent your establishment? Identify key segments based on user demographic or purchase behavior, then craft tailored messages designed for them. It might take some trial and error initially. Still, once you hone in on a compelling message, it’ll become more accessible.

Crafting content ideas is also essential; sending direct mails about your newest dishes or other special promotions can go a long way toward getting more people interested in visiting your restaurant. Additionally, leveraging automation software allows you to easily schedule out messages ahead of time and measure their success through A/B testing platforms. So there’s no need to send out individual mails each week manually. All these pieces combined will ensure that every mail sent reaches users exactly when they need it most – leading to increased sales down the line!


Advanced Email Marketing Strategies For Restaurants

Restaurants can use advanced email marketing strategies to increase customer engagement and their bottom line. Here are 3 essential tactics that will help you get the most out of your restaurant’s email campaigns:

Improve Your Sender Reputation:

A good sender reputation is critical for successful email marketing. You should ensure your emails have a consistent “from” name and accurate contact information and that all emails from your domain adhere to best practices.

Utilize Drip emails:

Send automated emails as part of your onboarding process and nurture customers over time. This helps ensure customers keep in touch with you, making them more likely to return or recommend you to others.

Cross Sell emails:

Use targeted offers and coupons to entice people who already gave you their email address – this could be an exclusive offer for loyalty program members or a special discount on birthdays, anniversaries, etc. Customized emails like these can significantly boost restaurant engagement and revenue over time.

Mastering these mail marketing strategies requires planning and execution, but it can pay huge dividends if done correctly. By improving your sender reputation, utilizing drip emails, and leveraging cross-sell messages, you can supercharge your restaurant’s success with effective mail campaigns!


Best Practices For Email Marketing For Restaurants

You must implement standard practices to maximize your restaurant’s mail marketing. As a restaurateur, you understand how meaningful customer engagement and loyalty are for small business success – and that’s where using the right tools comes in.

Practices for Email Marketing for RestaurantsDescription
Use the best email marketing softwareUtilize automation tools to keep track of new customers and build up your database.
Segment your email listsDivide your contacts into smaller lists based on their interests or demographics to make your messages more targeted and relevant.
Create branded emailsShowcase various offers or events related to your restaurant to increase brand recognition and engage with potential customers on the restaurant’s website.
Offer new ideasThemed dinner nights, special discounts, or referral programs can keep existing customers engaged and reinforce relationships.
Research and optimizeResearch what email marketing strategies work best for your restaurant industry to optimize ROI and keep customers happy.

By implementing these excellent practices, your restaurant can maximize the effectiveness of your Advertising campaigns and build stronger relationships with customers, ultimately driving business success.


Common Mistakes To Avoid In Email Marketing For Restaurants

When it comes to email marketing for restaurants, there are inevitable mistakes that restaurant owners must avoid.

1. Sending irrelevant content

Sending irrelevant content to subscribers is a common mistake leading to high unsubscribe rates. Segment your mailing list and send personalized content to each group based on their interests, preferences, and behaviors. Also, avoid bombarding your subscribers with too many emails that do not add value or have a clear purpose.

2. Ignoring subscriber preferences

Ignoring subscriber preferences is another mistake that can negatively impact your email marketing efforts. Ensure to provide a clear opt-in and opt-out process and allow your subscribers to manage their preferences, such as choosing the frequency of emails or the type of content they receive.

3. Not segmenting your list

Not segmenting your mailing list is a major mistake that can result in low open and click-through rates. Segment your list based on demographics, interests, behavior, and purchase history, and tailor your email content accordingly. This will help ensure your subscribers receive relevant content that resonates with them, resulting in higher engagement rates.

4. Overlooking mobile optimization

Overlooking mobile optimization is a critical mistake in today’s mobile-driven world. Ensure your mail design and content are mobile-friendly and easily readable on different devices. Keep the subject line short, use clear and attractive visuals, and make the call-to-action buttons large and easy to click.

5. Using spammy subject lines or content

Using spammy subject lines or content is a major mistake that can damage your email reputation and mark your mails as spam or junk. Avoid using clickbait titles, exaggerated claims, or overly sales language. Instead, focus on providing value to your subscribers, such as helpful information, exclusive offers, or exciting stories.

6. Failing to track and analyze your results

Failing to track and analyze your mail marketing results is a common mistake that can prevent you from optimizing your campaign’s performance. Use mail analytics tools to track open rates, click-through rates, conversion rates, and revenue generated. Use this customer data to refine your Email content and design and to experiment with different strategies and tactics to see what works best for your restaurant.



Mail marketing is necessary to take your restaurant’s marketing strategy to the next level. It offers many advantages that can be hard to ignore – from boosting sales to increasing brand awareness and customer loyalty.

But if you’re new to mail marketing or need more experience with it, there are steps you need to take to ensure your campaigns are successful. Choose the right service provider for your needs, create compelling content that resonates with your customers, and avoid common mistakes like sending too many emails simultaneously. With these tips, you’ll be well on your way toward creating an effective email campaign that will help drive more business for your restaurant.

Email marketing allows restaurants to engage their current customers and helps them reach out and capture new ones. So why wait? Start using email marketing today, and watch as its power takes effect in no time!

sheraz Durrani

A tech enthusiast that loves writing and covering all aspects of software systems to create engaging content that informs and engages the reader. Sheraz is a Digital Nomad with a Master's Degree in Business Administration. In 2022, Sheraz obtained his Google Cloud certification, which enhanced his knowledge and skills in the cloud-based technology niche.
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